Terms And Conditions


*** PLEASE READ THE TERMS & CONDITIONS THOROUGHLY AND AGREE TO THEM BEFORE MAKING ANY PURCHASE FROM BASICTUNIC.


PRICES OF THE GOODS AND SERVICES

1. All sales are final. ITEMS SOLD ARE NOT exchangeable, returnable or refundable.

2. Reservations are accepted for some items BUT not all (please email to inquire) and we will only hold the item(s) for a said period and payment must be made within the agreed period. For reservations and enquiries, please email us at : basictunic@yahoo.com

3. The price of the goods are exclusive postal charges. Please refer to postal charges and make a full payment to us.




MODE OF PAYMENT 

1. We accept payment via bank in to Maybank/CIMB account only.

    MAYBANK ACC number : 1622-5470-4387
                                            Arni Baizura Binti Tun Biyajid Athani 

    CIMB ACC number        :  1441-0001618-20-8
                                            Arni Baizura Binti Tun Biyajid Athani

2. Since basictunic selling goods through online, please confirm your proof of payment using any of these two arrangement :-

a) Print screen 
 
b) scan receipt



Click icon to basictunic's payment tutorial   




DETAILS AND FEATURE SPECIFICATIONS

1. Since the item(s) bought ARE NOT exchangeable, returnable or refundable, you may avoid this issue by measuring your old blouse/tunic/garment at these 3 important points :-



Measuring are taken with garment lying flat and write down these 3 vital points. For example :

shoulder : 14 "
bust         : 18"
hips         : 20"

Measure a garment that fits you well and compare the measurement with the measurement details given. Easy breezy right?

2. Once you  knew your appropriate size, fill us the details according to the Order Form by emailing us at 
basictunic@yahoo.com 

3. We shall respond within 24 hours (usually sooner) to confirm the availability of the product.



RESPONSIBILITIES OF THE CUSTOMER    

1.  Make a full payment, of course
2.  Send us your proof of payment.
3.  Received goods when Poslaju arrived at your doorsteps.




RESPONSIBILITIES OF THE SUPPLIER (that's us from basictunic)

1. To check whether goods ordered available or not.
2. To send customer a reference number to verify your order(s)
and payment.
3. Making sure customer received the exact goods as ordered.
4. To send customer a tracking number once goods are sent
via Poslaju.

***Important Notice***
Once you received the track number from basictunic, that means
we are no longer responsible for the delivered goods. We have done our responsibilities earlier as stated above.
Which means, once the track number(s) are given, Poslaju Malaysia
hold the responsibilities towards you (as our customer) and the goods (the one that you have ordered and paid).
Shopping through online really saves your time and energy.
But then again, there’s one more aspect that one should take care of.
Please make sure there’s someone mature enough to sign the parcel once Poslaju came knocking at your door.
Poslaju have millions task at the same day so they can’t wait if you
are not around.
So, if there’s no one around at your home, usually Poslaju will
put a slip inside your postbox to remind you that they were there
but the parcel have to be sent to the nearest Post Office nearby.
All the details will be given and you have to collect the parcel by yourself.
Most of our customers who can not oblige to this rules,
they usually give us their office address.
So that will make things easier as every office have their own lobby or
front desk.
It’s either the security guards or the secretary at the front desk will
sign the parcel on behalf of you.